Refund policy

Refund & Return Policy

All sales are final. We do not accept returns or exchanges.

However, if your item arrives damaged or defective, you may be eligible for a replacement or refund.

To qualify, you must:

  • Provide video evidence of the defect
  • Contact us within 7 days of delivery

If approved, we will offer a replacement or refund at no additional cost.

Furthermore, we do not offer refunds or returns for:

  • Change of mind
  • Incorrect ordering
  • Buyer’s remorse
  • Mishandled shipping

If inadequate shipping information is not provided within 7 days of the time of purchase, the order will be cancelled and will not be refunded. 

Important Notes:

  • Claims without visual proof will not be accepted
  • Normal wear, misuse, shipping mishandling, or minor cosmetic variations do not qualify as defects
  • We are not responsible for issues caused by incorrect usage